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Call Center and IP PBX solution

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  • Call Center and IP PBX solution

    We propose the solution with following features:
    -Administration (The intuitive Windows-based Administrator gives you onscreen access to all system administration functions from any PC on the network or by remote network log on)
    -Auto Attendant
    -Instant Messaging
    -Viewpoint (you can point and click to play voice messages, place and receive calls, manage multiple active calls, access contacts and users etc)
    -Voicemail
    -Reporting tools (User Activity, Average Wait Time and Call Volume by Time of Day Report, Trunk Performance Report and many others)
    -Real-time statistics
    -Call recordings
    -SIP and H323 support
    -Support for PSTN connection trough Dialogic boards
    -Skills based routing
    -Call forwarding
    -Conferencing
    -Music on hold
    -Call History/Tracing

    For more details please email to ipmiracle@gmail.com.
    I am available for chat at MSN ipmiracle@gmail.com.

    Warmest wishes,
    RS.
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