http://www.voipforums.com/ VoIP company news and press releases are in this forum. en Fri, 30 Jul 2010 15:49:20 GMT vBulletin 60 http://www.voipforums.com/images/misc/rss.png http://www.voipforums.com/ http://www.voipforums.com/threads/67420-IPsmarx-Announces-the-Addition-of-German-IVR-to-Their-Award-Winning-Calling-Card-Solution?goto=newpost Wed, 28 Jul 2010 19:37:31 GMT (June 1, 2010 – Reston, VA) – IPsmarx Technology Inc., a leading provider of calling card and PINless billing solutions, announces that it has added... (June 1, 2010 – Reston, VA) – IPsmarx Technology Inc., a leading provider of calling card and PINless billing solutions, announces that it has added German IVR (Interactive Voice Response) language as an option to its Calling Card Platform, making 13 total IVR language options to choose from.

“This furthers our mission to help our clients expand their existing businesses by enabling them to offer their services in Germany,” says Ludymar Reveron, Sales Manager for IPsmarx.

Because the IPsmarx solutions are SIP Based, Calling Card Operators and Pinless Service Providers can offer their services worldwide, without having to install costly hardware and landlines in each country of operation. With the addition of the German IVR language license, IPsmarx’ client base, which consists of hundreds of VoIP service providers, can now easily offer their services in Germany and to German speaking callers worldwide.

The IVR languages IPsmarx offers include:

• German
• English
• British English
• American English
• Spanish
• Korean
• Mandarin
• Cantonese
• Greek
• Albanian
• French
• Farsi
• Hindi

Multiple IVR languages can be added to the IPsmarx platform, giving end users the flexibility to choose the language they prefer to hear when using a calling service and enabling service providers to expand internationally.

IPsmarx Calling Card solutions have enabled hundreds of entrepreneurs and calling card operators grow a successful calling card business in over 62 countries worldwide. Their SIP Based Calling Card Platform was named Best VoIP Product of the Year in 2008 and 2009.


About IPsmarx

IPsmarx has been providing VoIP applications and switching solutions to service providers, carriers, ISPs and calling card providers for almost 10 years. For more information about our solutions please contact IPsmarx at 703-871-5273 or email Sales@ipsmarx.com, and visit www.ipsmarx.com. ]]> VoIP News VoIP Girl http://www.voipforums.com/threads/67420-IPsmarx-Announces-the-Addition-of-German-IVR-to-Their-Award-Winning-Calling-Card-Solution http://www.voipforums.com/threads/67419-IPsmarx-Announces-the-Addition-of-Arabic-IVR-to-Their-Award-Winning-Calling-Card-Solution?goto=newpost Wed, 28 Jul 2010 19:36:42 GMT (July 20th, 2010 – Reston, VA) – IPsmarx Technology Inc., a leading provider of calling card and PINless billing solutions, announces that it has... (July 20th, 2010 – Reston, VA) – IPsmarx Technology Inc., a leading provider of calling card and PINless billing solutions, announces that it has added an Arabic IVR (Interactive Voice Response) language as an option to its Calling Card Platform, making 14 total IVR language options to choose from.

Since Arabic is spoken by more than 280 million people as a first language, most of whom live in the Middle East and North America, and by 250 million more people as a second language, IPsmarx sees this as a welcome addition to their VoIP and Calling Card Solutions.

“We are always looking for ways to help our clients expand their VoIP and Calling Card Business,” says Andrea Lopez, Tech-Sales Department Manager. “By offering a voice menu in Arabic, Calling Card Providers can now expand their offering to Arabic speakers and offer a unique feature that many of their competitors do not offer.”

The IPsmarx SIP Based Calling Card Platform offers PIN based & PINless solutions, advanced recharge options, integrated billing and unique reseller and recharge features that support competitive service providers worldwide. IPsmarx’ SIP Based Calling Card Solution has even been named as Winner of the Best VoIP Product of the Year in both 2008 and 2009.

Other IVR languages options include:

German
English
British English
American English
Spanish
Korean
Mandarin
Cantonese
Greek
Albanian
French
Farsi
Hindi

IPsmarx Calling Card solutions have enabled hundreds of entrepreneurs and calling card operators to start and grow successful calling card businesses in over 63 countries worldwide.


About IPsmarx
IPsmarx has been providing VoIP applications and switching solutions to service providers, carriers, ISPs and calling card providers for almost 10 years. For more information about our solutions please contact IPsmarx at 703-871-5273 or email Sales@ipsmarx.com, and visit www.ipsmarx.com. ]]> VoIP News VoIP Girl http://www.voipforums.com/threads/67419-IPsmarx-Announces-the-Addition-of-Arabic-IVR-to-Their-Award-Winning-Calling-Card-Solution http://www.voipforums.com/threads/67119-ip.access-appoints-new-Chairman?goto=newpost Mon, 26 Jul 2010 12:01:37 GMT Cambridge, UK, July 26 2010 – ip.access (www.ipaccess.com), the award-winning developer of picocell and femtocell solutions for mobile operators -... Cambridge, UK, July 26 2010 – ip.access (www.ipaccess.com), the award-winning developer of picocell and femtocell solutions for mobile operators - and the company whose technology is at the heart of AT&T’s femtocell deployment in the U.S. - today announced a further strengthening of its senior management team.

The company firstly confirmed that Teresa (Terry) M. Vega is to join ip.access as Chairman of the Board. Terry has more than 30 years experience in technology and telecoms markets including two decades in the wireless industry, having run multi-billion dollar divisions of both Lucent and Motorola, and driven major product launches in both wireless infrastructure and handsets. She brings extensive strategic, operational and customer experience to the ip.access Board.

Terry replaces Andy Roberts who has left ip.access to become CEO of the Innovation Group where he was previously Non-Executive Chairman.

Stephen Mallinson, CEO of ip.access, commented: “Andy has made a hugely important contribution to ip.access over the years, and we wish him all the best at the Innovation Group. We are fortunate to be able to welcome Terry to take over the role of Chairman.

“Femtocells are in many ways a unique product in the wireless market. They form part of the operator’s network equipment, but are a consumer product living in people’s homes.” he added. “Terry’s knowledge of the demands of an infrastructure business and selling consumer products will be of enormous benefit to ip.access, and everybody here is excited to have such a respected industry figure join our team.”

In a further strengthening of the senior management team, Mallinson confirmed that Rob Jones had joined ip.access as Senior Vice President of Sales & Marketing Worldwide, replacing Chris Rees who moves to the new post of SVP Corporate Development.

Before joining ip.access, Rob Jones was Vice President of Global Sales at CommProve, a provider of network monitoring and business solutions for mobile operators, where he managed the worldwide sales and business consultancy teams during a four year period of global expansion.

Prior to this, Rob was Business Development Director at Tektronix and has also held business development and engineering roles with Lucent Technologies and ICO Global Communications. Rob holds a Master’s Degree in Applied Quantum Physics.

“Rob’s knowledge of, and relationships with, the global operator community and his in-depth understanding of the business demands and challenges they are facing will be invaluable to our sales and marketing efforts going forward,” said Mallinson.

As well as adding to the senior management team, Mallinson also confirmed that ip.access is expanding its North American presence and has opened new offices in Bellevue, Seattle, Washington.

- ends-

About ip.access
Based in Cambridge, UK, ip.access ltd (www.ipaccess.com) is a leading manufacturer of cost-effective picocell and femtocell infrastructure solutions for GSM, GPRS, EDGE and 3G. These solutions bring IP and cellular technologies together to drive down costs and increase coverage and capacity of mobile networks.
ABI Research ranks ip.access as the world’s number 1 picocell vendor; its nanoGSM® and nano3G™ solutions provide 2G and 3G coverage and capacity for offices, shops and (using satellite backhaul) passenger aircraft, ships and remote rural areas. nanoGSM is the world’s most deployed picocell, with live installations in more than 50 networks around the world and growing.
ip.access is also the company behind the multi-award winning Oyster 3G™ Femtocell technology, which dramatically improves the user experience for 3G services at home. Oyster 3G is the core femtocell technology in AT&T’s 3G MicroCell.
ip.access counts Scottish Equity Partners, Rothschild Gestion, Intel Capital, Amadeus Capital Partners, ADC, Cisco, Qualcomm and Motorola Ventures among its shareholders.

FOR FURTHER INFORMATION PLEASE CONTACT:
Europe:
Kevin Taylor
Robertson Taylor PR
T: +44 7 850 858 291
E : kevin.taylor[at]robertsontaylorpr[dot]com

US
Viv Kelly
Interprose
T: +1 (703) 860 0577
E: viviankelly[at]interprosepr[dot]com

Distributed on behalf of ip.access by NeonDrum news distribution service (http://www.neondrum.com) ]]> VoIP News NeonDrum http://www.voipforums.com/threads/67119-ip.access-appoints-new-Chairman http://www.voipforums.com/threads/66062-IPsmarx-Announces-New-Pinless-Calling-Card-Features?goto=newpost Wed, 14 Jul 2010 18:00:21 GMT IPsmarx Announces New Pinless Calling Card Features that Will Revolutionize the Calling Card Industry
Innovative Pinless Recharge & Agent Features Allow for Huge Expansion among Calling Card and Pinless Service Providers

Reston, VA, July 14th, 2010 -- IPsmarx Technology Inc. released their newest innovation for the prepaid phone card industry that will allow Calling Card and Pinless Service Providers to expand their network of sales agents, rapidly increase their customer base, and dramatically reduce operating costs.

The development came about when IPsmarx Technology discovered, through internal client surveys, that there are two unmet needs in the prepaid calling card industry:

1. The ability for end users to recharge pinless accounts in person, without using internet or a credit card.
2. The ability for an agent at a retail location to recharge an end user’s pinless account over the phone.

“Traditionally, the prepaid calling card market has consisted of consumers who pay cash in person for printed cards,” said Carrie Fedders, Account Manager with IPsmarx Technology. "This segment of the market typically doesn’t have access to the Internet, may not feel comfortable using a credit card or simply do not own a credit card. However, with the growing trend of pinless dialing, which is much more convenient for consumers, we decided to develop a solution so cash paying customers can still take advantage of the convenience of having a pinless calling account, without having to pay online with a credit card.”

With the new Retail Store Recharge feature, service providers can now enable their retail store agents to recharge customers’ PINless calling accounts in person. Agents also have the unique ability to recharge customers’ accounts over the phone through IVR (Interactive Voice Response,) allowing service providers to sign up agents that may not have access to a computer or internet at their retail locations.

Since only a phone is needed to complete the transaction, this new system enables service providers open up a non-traditional network of PINless agents such as ethnic grocers, restaurants, and small convenience stores.

“The release of this unique feature, furthers our mission to help our existing client base of Calling Card Service Providers expand their businesses,” says IPsmarx CEO, Arash Vahidnia, “The calling card market is changing rapidly and with the development of cutting edge features such as this, we can be certain that our clients are in the forefront of the competitive marketplace.”

Calling Card Service Providers who implement this new feature benefit from reduced operating costs – namely calling card printing and marketing costs. Further, they are able to expand their existing network of sales agents and significantly increase their recurring business, thus increasing market share, and, lastly, by offering a singularly unique feature in the competitive calling card landscape, they are leaps and bounds ahead of their competition.

Customers who depend on calling cards to stay in touch with friends and family living in foreign countries will be the biggest winner of this new technology. They're able to experience greater convenience by retaining one primary calling card carrier instead of buying single use cards each time they need to make a phone call.

About IPsmarx Technology Inc.
Supporting VoIP Service Providers in over 63 countries, IPsmarx Technology has been providing feature rich VoIP solutions since 2001. Their Class 4 & 5 Softswitch Solutions, SIP Based Calling Card Platform, and Multi-Tenant IP-PBX Platform with integrated billing have earned them worldwide acclaim. For more information contact IPsmarx at sales@ipsmarx.com, and visit www.ipsmarx.com.

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If you'd like more information about this topic or to schedule an interview, please call Misti LoRusso at (703) 946-0399 or email: misti@ipsmarx.com.


Watch this quick video on the new Retail Store Recharge Over the Phone feature: http://ipsmarx.com/videos/convenience.html ]]> VoIP News VoIP Girl http://www.voipforums.com/threads/66062-IPsmarx-Announces-New-Pinless-Calling-Card-Features